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NetApp Knowledge Base

Manual (offline) upgrade of management services from HCC fails with an unknown error

Views:
67
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • Management services upgrades from Hybrid Cloud Control (HCC)
  • Offline/manual upgrades

Issue

While upgrading management services via HCC manually, upgrade fails with error:
 
An unknown error occurred while trying to upload file. Please try again.
 
Refer to the Additional Information section for an example screenshot of the error
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