Skip to main content
NetApp Knowledge Base

Manual (offline) upgrade of management services from HCC fails with an unknown error

Views:
164
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • Management services upgrades from Hybrid Cloud Control (HCC)
  • NetApp Element management node (mNode)
  • Offline/manual upgrades

Issue

  • While upgrading management services via HCC manually, upgrade fails with error:
An unknown error occurred while trying to upload file. Please try again.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.