Management services update via Hybrid Cloud Control (HCC)
- Management services update triggered from HCC fails with error message:
The management services upgrade was unsuccessful. Please ensure your management node has internet access and try again.
- Management services update with the downloaded package file via HCC doesn't gets past 100% and gets stuck at 100% with description:
Uploading and validating package...
- Logs from API (Swagger UI - https://mNodeIP/mnode) collected via GET /logs and Management Logs (
mnode_mnodeservice logs) collected from HCC will include errors:
<DATE TIME> ERROR [services_api.py:1071] 403 Client Error: Forbidden for url: https://akamai.bintray.com/37/....(omitted for brevity)
<DATE TIME> INFO [__init__.py:28] Setting details to: Update failed. Check logs for more information.
<DATE TIME> INFO [__init__.py:55] Getting status
<DATE TIME> INFO [__init__.py:61] status = error
<DATE TIME> INFO [__init__.py:55] Getting details
<DATE TIME> INFO [__init__.py:61] details = Update failed. Check logs for more information.