Skip to main content

Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

NetApp Knowledge Base

Hybrid Cloud Control can't connect to NetApp online repositories

Views:
42
Visibility:
Public
Votes:
0
Category:
h-series
Specialty:
hci
Last Updated:

Applies to

  • NetApp HCI management node 12.5
  • NetApp HCI management services 2.20
  • A secure environment where ping / ICMP traffic is not allowed over the internet

Issue

The HCC upgrade page can't connect to NetApp online repositories, which prevents it from accessing upgrade packages.

 

hcc-page-offline-error.png

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device