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NetApp Knowledge Base

How to reboot an Element storage node

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp SolidFire
  • NetApp HCI
  • NetApp SolidFire SF-Series node
  • NetApp H-series storage nodes 

Description

  • This article outlines the procedure to reboot a storage node that is running Element Software 
  • In rare instances, it may be necessary to reboot a storage node that is running Element software. This should be done only when needed and under the direction of NetApp Support

Important:

  • The procedures for rebooting a node that is not in a cluster versus a node that is part of a cluster are different.  Both procedures are covered in this article
  • If a node is being rebooted because it is hung, has a hung process, or is experiencing other issues within Element then an alternative reboot method may be desired so a crash dump will be generated to assist in troubleshooting the cause of the hang
  • NetApp Support will advise on the type of reboot that is required based on the issue at hand

 

 

 

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