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NetApp Knowledge Base

How to create a Remote Support Tunnel (RST) so support can get access to a customers management node

Views:
915
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element Software
  • Management node (mNode)

Description

This article describes the procedure to create a Remote Support Tunnel (RST) so Support can get access to a customers management node and to  open a reverse tunnel from the management node (mNode) Virtual Machine to SolidFire Support and troubleshooting steps.

 

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