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NetApp Knowledge Base

Host is not able to access any volumes after an outage

Views:
25
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

NetApp Element Software

Issue

After a complete outage of the all environment (such as a total power outage):

  • Host is not able access or discover any volumes provisioned from an Element cluster
  • SVIP not accessible
    • This can be tested with vmkping -I vmk<X> <SVIP> command with the correct vm kernel adapter id from ESXi host and SVIP of the Element cluster 
      • A VMkernel adapter that is connected to iSCSI network needs to be used. This can be found from vCenter by clicking on Hosts and Clusters, Select the host from the list, Configure, VMkernel adapters
      • Example command: vmkping -I vmk1 192.168.10.20
  • Cluster master role doesn't bounce between nodes and stable on a single node
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