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Element UI admin credentials do not work after cluster power off/on

Element UI admin credentials do not work after cluster power off/on

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Views:: 57

Visibility:: Public

Votes:: 0

Category:: element-software

Specialty:: hci

Last Updated:

Applies to

Element OS pre-12.3

Issue

After an Element cluster has been fully shut down and powered back on, the admin username/password does not work in the Element UI. The error that is returned is "The user name and/or password is not correct."
API calls to the MVIP using the same username/password combination succeed without issue.