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NetApp Knowledge Base

Element UI admin credentials do not work after cluster power off/on

Views:
57
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
hci
Last Updated:

Applies to

Element OS pre-12.3

Issue

  • After an Element cluster has been fully shut down and powered back on, the admin username/password does not work in the Element UI.  The error that is returned is "The user name and/or password is not correct."
  • API calls to the MVIP using the same username/password combination succeed without issue.
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