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NetApp Knowledge Base

Element Software Alert CpuThermalEventThreshold - AutoSupport Message

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element-software
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solidfire
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Applies to

Element software 12.3.1 and later.

Event Summary

The number of CPU Thermal Events has crossed a predefined threshold and CPU throttling is possible

Validate

Confirm that the alert in Element UI Alerts tab or the Active IQ Error Log has not resolved.

Resolution

This condition is most likely related to the nodes BMC not responding.

To resolve this alert, the node reporting these events the node will need to be power cycled to resolve the underlying BMC lockup issue.

Please contact NetApp Technical Support and reference this article for further assistance.

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