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AutoSupport Message: 'System memory is very low' on Element software 12.0 and above

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
    • Element 12.0
    • Element 12.2
    • Element 12.3

Issue

memoryUsageThreshold error code appears one or multiple times as either:

  • Error status with details:
    • System memory is very low. Adding additional nodes or manually purging deleted volumes may help reduce memory usage.
  • Warning status with details:
    • System memory is low. Adding additional nodes or manually purging deleted volumes may help reduce memory usage.
  • If this situation continues, it can also lead to other alerts such as: 
    • nodeOffline The SolidFire Application cannot communicate with Storage node having node ID <X>.

Sample errors in Additional Information

 

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