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NetApp Knowledge Base

"Drive has failed SMART overall health check" alert in Element Software

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611
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Public
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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp SolidFire SF-Series
  • NetApp H-series

Issue

Errors in NetApp SolidFire Active IQ:

  • Error Code: driveHealthFault
  • Details: Drive with serial: xxxxxxxxxx in slot: y has failed SMART overall health check
  • Example: Drive with serial: S3SZABCD01234 in slot: 3 has failed SMART overall health check
  • Error Code: driveHealthFault
  • Details: Drive with serial: xxxxxxxxxx in slot: y, Drive should be replaced. SMART data indicates Non-volatile capacitance is failing, raw critical bytes 0-11: 0x10 0x2a 0x01 0x64 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00
  • Example: Drive with serial: S3T2NX0M305154 in slot: 7, Drive should be replaced. SMART data indicates Non-volatile capacitance is failing, raw critical bytes 0-11: 0x10 0x2a 0x01 0x64 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00

 

 

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