Skip to main content
NetApp Knowledge Base

SANtricity System Manager reports "Data could not be loaded from the storage array"

Views:
139
Visibility:
Public
Votes:
0
Category:
e-series-santricity-management-software
Specialty:
network
Last Updated:

Applies to

  • NetApp E-Series E2800
  • NetApp SANtricity OS 11.50 or above
  • Windows Server 2016

Issue

When trying to access SANtricity System Manager, the following error(s) appear intermittently:

"Data could not be loaded from the storage array. One possible cause is the object on which you are trying to perform the operation no longer exist. Other possible causes include network issues, inability to communicate withe the controller, or loss of power to the storage array. Check these causes and then retry the operation."

"There was a problem updating the display with the latest information, Possible causes include network issues, inability to communicate withe the controller, or loss of power to the storage array. Check these causes and then retry the operation."

clipboard_ec6323b4ec0bbeaa5235376313651798b.png

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support