- SANtricity System Manager
- SANtricity OS 11.5x
- Unable to upgrade the E-Series OS firmware.
- Upgrade is stuck after performing the pre-upgrade health check.
- The following error message is shown
The storage array is currently in a locked out mode (due to too many incorrect password
attempts) or the storage array is experiencing a communication issue. Validate that the
connection between the network and both controllers is still operational. If the connection is
valid, wait 10 minutes and retry the operation.