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Panic Reason shows "rebootReason 0x429c002, rebootReasonExtra 0x0" for Core dump

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261
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

SANtricity OS 11.50.1 or earlier

Issue

  • Sometimes the IO of the Mirror Primary volume can stop that impact the service.
  • The synchronous mirror runs in the MIRRORED PAIRS of the STORAGE-ARRAY-PROFILE.

 MIRRORED PAIR: Mirrored pair: Volume_1 and Volume_1_Secondary
  Mirror status:             Synchronizing      
  Write mode:                Synchronous        
  Synchronization priority:  Medium             
  Resynchronization:         Auto 

  • The controller resets in the MAJOR-EVENT-LOG.

B:4/10/20 4:31:52 AM (04:31:52) 14806 4010 Controller reset - Shelf 9, Bay B
----> Reboot Reason : SCSI: REBOOT_ON_ANCIENT_IO

  • Core dump has been captured as the controller rebooted in the excLogShow of the STATE-CAPTURE-DATA.
---- Log Entry #0 (Core 0) Apr-09-2020 10:37:24 PM ----
Reboot due to ancient IO, scsiOp=0x1427b5160 poolId=0 opCode=9e
 age=300000ms
2020-04-10T04:30:30.309802
rebootReason 0x429c002, rebootReasonExtra 0x0

 

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