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NTP fails on E-Series with DNS/NTP configuration or server unreachable error

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Category:
e-series-santricity-management-software
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esg
Last Updated:

Applies to

  • NetApp E-Series
  • SANtricity System Manager
  • NetApp StorageGRID Appliance

Issue

NTP fails with the following errors:

From MEL:

The DNS/NTP configuration on this controller is either incorrect or all the NTP servers are unreachable over the network

From SANtricity System Manager (WEB UI):

Unable to Contact NTP Servers / NTP Query Failed

 

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