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NetApp Knowledge Base

Multiple drives failed when a volume is starting IAF

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115
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • NetApp SANtricity OS earlier than 11.70.1.GA
  • Immediate Available Format (IAF)

Issue

  • A volume is created and mapped to a host.

A:7/18/21, 9:56:26 PM (21:56:26) 2713 520f Create volume-to-LUN mapping - Volume 1
A:7/18/21, 9:56:10 PM (21:56:10) 2712 5023 Controller return status/function call for requested operation - Shelf 99, Bay A
----> RPC function : 0x0007 = createVolume
----> Return code  : 0x0001 = ok
A:7/18/21, 9:56:10 PM (21:56:10) 2711 5002 Create volume - Volume 1

  • Data Assurance errors and Unreadable sectors are logged against the volume when IAF is starting.

A:7/20/21, 7:21:47 PM (19:21:47) 2844 225a Immediate availability initialization (IAF) started on volume - Volume 1
A:7/20/21, 7:21:47 PM (19:21:47) 2843 6700 Unreadable sector(s) detected data loss occurred - Volume 1 - LBA: 0x14ef66000 <--CRITICAL
----> Physical Drive in Tray 99 Slot 12, LBA: 0x563d39800

A:7/20/21, 7:21:46 PM (19:21:46) 2831 201e VDD repair started - Shelf 99, Bay A - SSID: 0, Devnum: 0x01003b
A:7/20/21, 7:21:46 PM (19:21:46) 2830 2062 Data assurance mismatch detected - probable cause is data on drive - Volume 1 - ioType: DST_IN, hwPIStatus: GUARD_ERROR, swPIStatus: NOT_CHECKED, Host ID: 65535, LBA: 0x14ef66100
----> Expected Guard:0x0000, AppTag:0x0000, RefTag:0x00000000
----> Found    Guard:0x0000, AppTag:0x0000, RefTag:0x00000000

  • Unreadable sector database is full.

A:7/20/21, 7:21:47 PM (19:21:47) 2851 6703 Overflow in unreadable sector database - Volume 1 <--CRITICAL

  • Multiple drives are failed and volumes are failed.

A:7/20/21, 7:21:54 PM (19:21:54) 2959 226c Drive failure - Shelf 99, Drawer 3, Bay 11 - Cause: 3 = Write failure; Drive WWN: WWN1WWN1WWN1WWN1; SN: SN1SN1SN1SN1 <--CRITICAL

A:7/20/21, 7:21:54 PM (19:21:54) 2955 2250 Volume failure - Volume 1 <--CRITICAL

A:7/20/21, 7:21:52 PM (19:21:52) 2866 226c Drive failure - Shelf 99, Drawer 2, Bay 11 - Cause: 3 = Write failure; Drive WWN: WWN2WWN2WWN2WWN2; SN: SN2SN2SN2SN2 <--CRITICAL

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