Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

E-Series systems Autosupport fail to send via the SMTP mail server

Views:
140
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
not set
Last Updated:

Applies to

  • E-Series Controller Firmware 8.xx
  • SANtricity

Issue

E-Series systems Autosupport fail to send via the SMTP mail server.

From "Web-server-trance-log" get the following error:

Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697)
Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support