Skip to main content
NetApp Knowledge Base

E-Series systems Autosupport fail to send via the SMTP mail server

Views:
74
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
not set
Last Updated:

Applies to

  • E-Series Controller Firmware 8.xx
  • SANtricity

Issue

E-Series systems Autosupport fail to send via the SMTP mail server.

From "Web-server-trance-log" get the following error:

Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697)
Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support