Skip to main content
NetApp Knowledge Base

Core dump triggered ancient IO on write operation

Views:
517
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • SANtricity OS 11.50.1 or earlier
  • E-Series

Issue

  • The controller resets in the MAJOR-EVENT-LOG:
B:5/13/20, 11:45:22 PM (23:45:22) 48227 4010 Controller reset - Shelf 99, Bay B 
----> Reboot Reason : SCSI: REBOOT_ON_ANCIENT_IO
  • Core dump captured on controller rebooted in the excLogShow of the STATE-CAPTURE-DATA:
---- Log Entry #0 (Core 0) Feb-22-2020 06:18:51 PM ----
Reboot due to ancient IO, scsiOp=0x1027cb520 poolId=0 opCode=8a
age=300000ms
2020-02-23T00:16:17.448807
rebootReason 0x429c002, rebootReasonExtra 0x0

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.