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NetApp Knowledge Base

Alerts of NTP server IP address is unavailable

Views:
408
Visibility:
Public
Votes:
1
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E2800
  • E5700

Issue

  • The Major Event Log shows a critical event:

Example:

Date/Time:  2021-01-23 04:56:01
Sequence number: 12345
Event type: 2288
Event category: Internal
Priority: Critical
Description: Either the NTP server s resolved or configured IP address is wrong or the IP address is unavailable via the attached network
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
      sense data available for the requesting host and addressed logical unit
      combination.(0/00/00)
Component type: Controller
Component location: Shelf 0 - Bay A
Logged by: Controller in bay A
 
  • NTP server configuration is correct.
  • NTP server is reachable from E-Series controller.

 

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