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AUTO-ARCHIVED: CommVault AuxCopy fails with error "Failed to prepare snapshot..." when trying to update a SnapVault relationship

Views:
1,577
Visibility:
Internal
Votes:
1
Category:
snapmirror
Specialty:
legacy
Last Updated:

Applies to

  • ONTAP 9.7
  • SnapVault
  • CommVault
  • The relationship is present on destination but missing on source cluster

Issue

  • CommVault AuxCopy fails with error:
"Failed to prepare snapshot. : [No relationships found that can be used to replicate snapshots on File server:[source_cluster_name]  for source volume: [source_vol_name].Please create a valid relationship if one doesn't exist or wait for data transfer to complete before retrying the operation.If SVM mapping is configured on secondary snapshot copy, file server relationship must conform to the mapping.]"
  • The relationship is missing on the source cluster when you run snapmirror list-destinations
  • The relationship shows up when you run snapmirror show on the destination cluster

 

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