Skip to main content
NetApp Knowledgebase

CommVault AuxCopy fails with error "Failed to prepare snapshot..." when trying to update a SnapVault relationship

Applies to

  • ONTAP 9.7
  • SnapVault
  • CommVault
  • The relationship is present on destination but missing on source cluster


  • CommVault AuxCopy fails with error:
"Failed to prepare snapshot. : [No relationships found that can be used to replicate snapshots on File server:[source_cluster_name]  for source volume: [source_vol_name].Please create a valid relationship if one doesn't exist or wait for data transfer to complete before retrying the operation.If SVM mapping is configured on secondary snapshot copy, file server relationship must conform to the mapping.]"
  • The relationship is missing on the source cluster when you run snapmirror list-destinations
  • The relationship shows up when you run snapmirror show on the destination cluster



Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support