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SnapManager for Exchange backup fails with error: Access is denied

SnapManager for Exchange backup fails with error: Access is denied

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Specialty:: snapx

Last Updated:

Applies to

Data ONTAP 7-Mode
SnapManager for Exchange

Issue

SME backup fails with following error:

[15:18:47.876] Storage group snapinfo directory located at:

[15:18:47.876] J:\SME_SnapInfo\EXCH__XXXXX_X\SG__First Storage Group

[15:18:48.658] Rename old recent snapinfo folder from and to:

[15:18:48.658] J:\SME_SnapInfo\EXCH__XXXXX_X\SG__First Storage Group\XXXXX_X__recent

[15:18:48.658] J:\SME_SnapInfo\EXCH__XXXXX_X\SG__First Storage Group\04-21- 2009_09.00.00__Daily

[15:18:48.658] Failed to rename snapinfo folder [15:18:48.658] Error Code: 0x80070005 Access is denied.