Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

SnapDrive for Windows (SDW) console crashes when SVM is added to Transport Protocol Settings

Views:
47
Visibility:
Public
Votes:
0
Category:
snapdrive-for-windows
Specialty:
snapx
Last Updated:

Applies to

  • SnapDrive for Windows

Issue

  • When entering in SVM settings in the Transport Protocol Settings within SnapDrive for Windows the UI crashes.

Snpdrvdbg.log:

09/04-02:04:37.258 PID:4284 TID:9304 localerror.cpp@82 Is_VDS_ITF_Error(): false.
09/04-02:04:37.258 PID:4284 TID:9304 localerror.cpp@94 Is_WMI_ITF_Error(): false.
09/04-02:04:37.258 PID:4284 TID:9304 FilerHelper.cpp@40 Transport Protocol is not set to connect the storage system . HRESULT 0xc0040457.
09/04-02:04:37.258 PID:4284 TID:9304 localerror.cpp@82 Is_VDS_ITF_Error(): false.
09/04-02:04:37.258 PID:4284 TID:9304 localerror.cpp@94 Is_WMI_ITF_Error(): false.
09/04-02:04:37.258 PID:4284 TID:9304 FilerHelper.cpp@63 CFilerHelper::Static_system_get_version: caught com err, filer = '<IP ADDRESS of SVM>', bipaddress = 1 09/04-02:04:37.258 PID:4284 TID:9304 FilerHelper.cpp@68 CFilerHelper::Static_system_get_version: get_filer_live_ip() caught exception...
09/04-02:04:37.258 PID:4284 TID:9304 filer_set.cpp@152 verify_ip_address: IP address: '<IP ADDRESS of SVM MGM LIF'  is invalid

 

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support