SMHV not removing backups as per retention

Applies to

• SnapManager for Hyper-V (SMHV)
• SnapDrive for Windows (SDW)

Issue

• SMHV does not delete snapshots as per retention

1. Backup in SMHV might show the following error:

"An error occured while deleting snapshot. continuing with rest of the snapshots (if any) Error: Invalid snapdrive response for snapshot deletion request"

2. SDW Logs <snpdrvdbglog.log> will include the following:

"Failed to get the storage system object for storage system xxx.yyy.zzz to retrieve the reachable ip address"

"Failed to get the storage system object for storage system '<SVMname>.<domain>' to retrieve the reachable ip address"