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SMHV fails to make a backup after Ontap upgrade to 9.9.1 or above affecting CIFS/SMB shares

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Category:
snapmanager-for-hyper-v
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snapx
Last Updated:

Applies to

  • SnapManager for Hyper-V (SMHV)
  • ONTAP 9.9.1/9.10.1

Issue

SMHV backup fails with the following error seen in the SMHV job report:

Snapshot creation failed for one or more volumes. A snapdrive error occured while processing snapshot creation request.
Your backup operation failed.
Failed to get volume for SMB share : \\<Share_Path>.
Error Resolution: Ensure that the specified resource names are valid.
 
Check the Windows Event Log and SnapDrive logs for more details

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