- SnapManager for Hyper-V (SMHV)
- SnapDrive for Windows (SDW)
- Hyper-V virtual machines running on a CIFS share over SMB3
- SMHV backup job fails and the job report shows the following errors.
[2020/12/13 11:24:51, (27)] Failed to take backup of VM VM01[Hyper-V] as SnapDrive for Windows is unable to enumerate the following components(s) : (Snapshot location is not valid. This could mean the VM may have an unsupported storage configuration. Please confirm that VM's snapshot file location reside on NetApp storage.) for the VM on Hyper-V host HV01
[2020/12/13 11:24:51, (27)] Either the specified VM(s) are not present or they cannot be backed up online
[2020/12/13 11:24:51, (27)] Backup task: failed to complete
SnapDriveDebug.logshows the following error.
HV01 12/13-11:24:51.199 P:14088 T:17684 General Error Failed to get storage system for host resource : Name : \\10.128.209.10\vhd, Type: SDSMBShare.
Exception : Message : Failed to get storage system (virtual storage server) for SMB server with ID: Name : [smb-vm01.test.local]