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SMHV backup fails by "Writer returned failure code 0x0. Writer state is 1."

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Category:
snapmanager-for-hyper-v
Specialty:
snapx
Last Updated:

Applies to

SnapManager for Hyper-V (SMHV) 2.1.2

Issue

  • SMHV backup fails by "Writer returned failure code 0x0. Writer state is 1."

Sending backup complete notification to VSS writers
Saving VSS backup metadata
Writer "Microsoft Hyper-V VSS Writer" involved in backup or restore operation reported partial failure. Writer returned failure code 0x0. Writer state is 1.
Application specific error information:
Application error code: 0x0
Application error message: -
Failed component information:

For more information, look at the Hyper-V-VMMS event log in the Windows Event Viewer under "Applications and Services Logs->Microsoft->Windows".Also, check the Windows application event log in the VM for any errors.
Also, check the Windows application event log in the VM for any errors.

  • Application event log shows error.

ERROR,<HOST>,SnapMgrServiceHost,106,"SnapManager for Hyper-V backup failed to complete 

Backup of the Dataset Name: <DATASET>
Backup id: <ID> failed to execute
 Error :Error: Vss Requestor - Backup Components failed with partial writer error.Writer 'Microsoft Hyper-V VSS Writer' involved in backup or restore operation reported partial failure. Writer returned failure code 0x0. Writer state is 1.
Application specific error information:
Application error code: 0x0
Application error message: -
Failed component information:

For more information, look at the Hyper-V-VMMS event log in the Windows Event Viewer under 'Applications and Services Logs->Microsoft->Windows'.Also, check the Windows application event log in the VM for any errors.
Also, check the Windows application event log in the VM for any errors.

  • Hyper-V-VMMS event log shows error.
    • Could not create backup checkpoint for virtual machine <VIRTUAL MACHINE>: The writer's timeout expired between the Freeze and Thaw events. (VSS error 0x800423F2). (Virtual machine ID <ID>)
    • VSS writers inside virtual machine '<VIRTUAL MACHINE>:' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: Catastrophic failure (0x8000FFFF). (Virtual machine ID <ID>)
    • VSS writers inside virtual machine '<VIRTUAL MACHINE>:' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: A function call was made when the object was in an incorrect state for that function (0x80042301). (Virtual machine ID <ID>)
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