Skip to main content
NetApp Knowledge Base

SDW and SMHV GUI become unresponsive at password text boxes

Views:
188
Visibility:
Public
Votes:
0
Category:
snapmanager-for-hyper-v
Specialty:
snapx
Last Updated:

Applies to

  • SnapManager for Hyper-V
  • SnapDrive for Windows
  • Windows Server 2016

Issue

When using SnapDrive for Windows (SDW) or SnapManager for Hyper-V (SMHV) GUI on Windows Server 2016 via Windows Remote Desktop, the following issues occur at password text boxes.

  • The memory size used by Microsoft Management Console (mmc.exe) surges.
  • The GUI becomes unresponsive and the following error dialog box can be popped up. 

This snap-in is not responding.
To return to MMC and check the status of the snap-in, click Cancel.
If you choose to end the snap-in immediately, you will lose any unsaved data. To end the snap-in now, click End Now.

1103562-1.png

SDW and SMHV have password text boxes in the following windows.

1103562-2.png

1103562-3.png

1103562-4.png

1103562-5.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device