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NetApp Knowledge Base

BRTOLS fails to backup with no Errors/Warnings

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48
Visibility:
Public
Votes:
0
Category:
snapmanager-for-sap
Specialty:
snapx
Last Updated:

Applies to

SnapManager for SAP (SMSAP)

Issue

When running the backint command no snapshot is taken.

After checking the backint log file and the SMSAP server.log this Exceptions appears

[ INFO] SMSAP-07822: Using directory /oracle/SID_NAME/sapbackup for writing the .switch files.
Operation failed. Error: java.lang.NullPointerException

2020-09-18 16:30:26,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:27,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:28,019 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:29,019 [qtp633070006-243] [DEBUG]: Successfully bound to RemoteObjectFactory with GUID b173075e3f6ced5b4623bdfac34a0590
2020-09-18 16:30:36,113 [qtp633070006-243] [DEBUG]: ServerOperationRunner caught Throwable
java.lang.NullPointerException
        at com.netapp.dlm.auth.CredentialManager.assertAuthenticatedForProfile(CredentialManager.java:453)
        at com.netapp.dlm.repository.common.RepositoryManager$ProfileQuery.queryProfileByName(RepositoryManager.java:1302)

 

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