Skip to main content
NetApp Knowledge Base

BRTOLS fails to backup with no Errors/Warnings

Views:
38
Visibility:
Public
Votes:
0
Category:
snapmanager-for-sap
Specialty:
snapx
Last Updated:

Applies to

SnapManager for SAP (SMSAP)

Issue

When running the backint command no snapshot is taken.

After checking the backint log file and the SMSAP server.log this Exceptions appears

[ INFO] SMSAP-07822: Using directory /oracle/SID_NAME/sapbackup for writing the .switch files.
Operation failed. Error: java.lang.NullPointerException

2020-09-18 16:30:26,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:27,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:28,019 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:29,019 [qtp633070006-243] [DEBUG]: Successfully bound to RemoteObjectFactory with GUID b173075e3f6ced5b4623bdfac34a0590
2020-09-18 16:30:36,113 [qtp633070006-243] [DEBUG]: ServerOperationRunner caught Throwable
java.lang.NullPointerException
        at com.netapp.dlm.auth.CredentialManager.assertAuthenticatedForProfile(CredentialManager.java:453)
        at com.netapp.dlm.repository.common.RepositoryManager$ProfileQuery.queryProfileByName(RepositoryManager.java:1302)

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support