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Snapshot mount using SnapDrive for Windows fails with error "Error code: -1. Error description: Can't connect to host (err=- 11001)"

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snapdrive-for-windows
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snapx
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Applies to

SnapDrive for Windows 7.x

Issue

When trying to mount snapshot using SnapDrive for Windows, it fails with the following error.

ZAPI: An attempt to get snapmirror destinations list for the 'SVM-NAME' source failed on the storage system msr-svm-san.
Error code: -1. Error description: Can't connect to host (err=-11001)..
HRESULT 0xc0040311.


When you right-click on a snapshot and click Connect Disk, you notice this behavior and it fails with the above error.

1086060_1.png

 

When you mount using Connect Disk option under Actions pane, it works.

1086060_2.png

The difference between the two is that one gives the option to input Storage System Name and the other does not.

When the first option is used (right-click the snaphot and click Connect Disk), you do not get an option to input the Storage System Name (it is greyed out) as shown below.

1086060_3.png

 

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