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NetApp Knowledge Base

cannot add a Plug-In Host to SC

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406
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Public
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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.2.1
  • SnapCenter Server (SC) 4.4
  • User Access Control (UAC)
  • Windows Server 2012 R2
  • User account being used is a local user of the Host, member of the Administrators group but user is not called Administrator

Issue

SC UI fails to add a Plug-In Host and reports the following error message:
 
The host  is not accessible with the specified credentials. You must ensure that the following conditions are met:
  • The credential has administrator privileges for the plug-in host.Elevated privileges are required for local user accounts.
  • The required ports are open between SnapCenter Server and the plug-in host if the firewall is enabled. For more information on ports, see SnapCenter Installation and Setup Guide.

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