Snapshot restore fails with error message: Failed to promote Snapshot copy <snapshot>

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Visibility:: Public

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Category:: ontap-9

Specialty:: snapx

Last Updated:

Applies to

Clustered Data ONTAP 8.2P3, 8.3, 9.x
Related Software products:
- Snap Creator Framework (SCF)
- SnapDrive (SDU, SDW)
- SnapManagers for SQL, Exchange and Oracle (SMSQL, SCE, SMO)
- SnapCenter

Issue

Attempts to restore a snapshot older than a snapshot with an associated DP relationship (Snapmirror/SnapVault) fails with the following error message:

Failed to promote Snapshot copysnapshot-name because one or more newer Snapshot copies are currently used as a reference Snapshot copy for data protection operations: snapshot-name. (errno=13001)Need assistance to identify path forwards / workaround to restore the database.

Full error message follows:[Mon Mar 30 10:19:32 2015] INFO: STORAGE-02160: Restoring Snapshot copy [snapshot-name] of volume [volume][Mon Mar 30 10:19:32 2015] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException:

netapp.manage.NaAPIFailedException:Failed to promote Snapshot copy "snapshot" because one or more newer Snapshot copies are currently used as a reference Snapshot copy for data protection operations: Ivolume. (errno=13001)