SnapCenter restore/clone/verification times out after 3 hours
Applies to
- SnapCenter Server
- SnapCenter Plug-In for SQL
- SnapCenter Plug-In for Exchange
- SnapCenter Plug-In for Oracle
- SnapCenter Plug-In for SAP HANA
Issue
- Restore fails after 3 hours with an error:
CloneActivity failed. Plugin:SqlManagementService, API: CreateClone. Response:
Note: the "Plugin" value in the error message will differ for each SnapCenter Plug-in - Error see in SMCore log
<installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log:
ERROR SMCore_32972 PID=[5504] TID=[58] WebException Encountered, Response null
ERROR SMCore_32972 PID=[5504] TID=[58] Exception in method: InvokeXML.
System.Net.WebException: The operation has timed out
ERROR SMCore_32972 PID=[5504] TID=[58] CloneActivity failed The operation has timed out