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SnapCenter fresh install fails with "Fatal error during installation"

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snapcenter
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snapx
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Applies to

  • SnapCenter 4.5P1, 4.5P2, 4.6, 4.6P1
  • Windows Server 2019, 2022

Issue

Fresh installs of SnapCenter 4.5P1, 4.5P2, 4.6, and 4.6P1 fail with error Fatal error during installation
 
FATAL ERROR.PNG
 
MySQLInstaller log:
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : Starting product configurations ...
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : 
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : Configuring MySQL Server 5.7.36  
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : Writing configuration file
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : 
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation :  - Error!
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : Configuration of MySQL Server 5.7.36 has completed unsuccessfully! (Check the log for more details)
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : Finished configuring all selected products.
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : 
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation : C:\Users\<User Name>\AppData\Local\Downloaded Installations\{A5C7350B-5925-454B-9CE2-F2393528FE98}>
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation completed 
07-06-2022 07:27:07 	Install MySQL Server.Log: Installation completed 
07-06-2022 07:27:09 	Install MySQL Server.Log:: ERROR: SET PASSWORD: Exception: Can't connect to MySQL server on 'localhost' (10061): No connection could be made because the target machine actively refused it 127.0.0.1:3306

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