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NetApp Knowledge Base

SnapCenter for VMware (SCV) plug-in does not send email notifications

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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter for VMware (SCV) 4.5
  • VMWare ESXi 6.7
  • ONTAP 9.9.1P2

Issue

The SCV plug-in does not send email notifications even though it is on the same subnet and is allowed to relay on the SMTP server. 
In the wfe_<jobID>.log we can see the following errors: 
 
2021-10-27 06:00:34.156 ERROR [node_name_here] --- [Thread-46] c.n.w.a.EmailActivity : Failed to send email: Could not connect to SMTP host: [SMTP_IP_address_here], port: 25
2021-10-27 06:00:34.180  WARN [node_name_here] --- [Thread-46] c.n.w.m.WorkflowExecutor : Activity (Send Emails) of Workflow (WorkflowExecutor), Failed with error: Failed to send email: Could not connect to SMTP host: [SMTP_IP_address_here], port: 25
2021-10-27 06:00:34.180  WARN [node_name_here] --- [Thread-46] c.n.w.m.WorkflowExecutor : Continuing workflow after activity failure
2021-10-27 06:00:34.180  INFO [node_name_here] --- [Thread-46] c.n.w.m.WorkflowExecutor : Workflow - WorkflowExecutor, Failed.
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