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NetApp Knowledge Base

SnapCenter for HANA crashes SPL and SCC Services with OutOfMemoryError on startup

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168
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for SAP HANA (SCHANA)
  • Hardware with hundreds of CPU cores

Issue

Both the SPL and the SCC Service crash on startup with an OutOfMemoryError:

# There is insufficient memory for the Java Runtime Environment to continue.
# Cannot create GC thread. Out of system resources.
# Possible reasons:
#   The system is out of physical RAM or swap space
#   In 32 bit mode, the process size limit was hit
# Possible solutions:
#   Reduce memory load on the system
#   Increase physical memory or swap space
#   Check if swap backing store is full
#   Use 64 bit Java on a 64 bit OS
#   Decrease Java heap size (-Xmx/-Xms)
#   Decrease number of Java threads
#   Decrease Java thread stack sizes (-Xss)
#   Set larger code cache with -XX:ReservedCodeCacheSize=
# This output file may be truncated or incomplete.
#
#  Out of Memory Error (gcTaskThread.cpp:48), pid=407896, tid=0x00007f42756c9700

 

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