Skip to main content
NetApp Knowledge Base

SnapCenter fails to discover Exchange resources but finds the disks

Views:
75
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Server (SC) 4.4
SnapCenter Plug-in for Microsoft Exchange Server (SCE) 4.4

Issue

  • SC fails to discover Exchange resources
  • The disks are seen in the Disks view in SC GUI but no databases are in the Resources - Database screen
  • Error seen in <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:
    ERROR SnapManagerWeb_297 PID=[9400] TID=[209] System.Exception: Unable to find the instance (DAG_FQDN)
    DEBUG SnapManagerWeb_297 PID=[9400] TID=[209] Unable to find the instance (DAG_FQDN)
    ERROR SnapManagerWeb_297 PID=[9400] TID=[209] Exception in method: DiscoverHostResourcesInternal.
    System.Exception: Unable to find the instance (DAG_FQDN)
  • DNS is configured correctly and SVM connections are correct

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support