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SnapCenter error:Creating Snapshot copy' failed: Could not find valid Storage System

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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • Snapcenter Server 4.4 (SC)
  • SnapCenter for plug-in for SQL (SQSQL)

Issue

  • After upgrade to SCSQL 4.4 customer is unable to backup SQL, backup is failing:
Activity 'Creating Snapshot copy' failed with error: Create snapshot '<Server_name>_<Time_Stamp>' failed: Could not find valid Storage System for the resource.
  • Activity 'Send EMS Messages' failed with error:
Unable to find storage system for given resources. EMS message instead sent to the storage connection accessible by this user:<SVM_Name> Error: The credentials for the storage system <SVM_Name> is not configured. Resolution: Please check if storage system <SVM_Name> is assigned to the user and is resolvable or add an entry to etc/hosts file.

Error: The credentials for the storage system <SVM_Name> is not configured. Resolution: Please check if storage system <SVM_Name> is assigned to the user and is resolvable or add an entry to etc/hosts file.
  • May also see the following error in the <installation_path>\Program Files\NetApp\SnapCenter\SMCore\SnapDriveSALDebug.log:

    Error SAL PID=[34588] TID=[3580] Failed to decrypt the password.
    Error SAL PID=[34588] TID=[3580] Bad Data.

 

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