SnapCenter backup finishes with Error 'Snapshot copy xxxxx not found on the SnapMirror destination'

Applies to

• SnapCenter Server
• SnapCenter Plug-In for Microsoft SQL Server
• SnapCenter Plug-in for Microsoft Windows
• SnapCenter Plug-In for VMware vSphere
• SnapCenter Plug-In for Oracle
• SnapCenter Custom Plug-In

Issue

SnapCenter backup job finishes with warning, with either of these two errors in the Job Details:

• for the snapshot on the source/primary storage:
  Unable to find Snapshot (<BACKUP_SNAPSHOT_NAME>) on volume (<VOLUME_NAME>) from storage (<STORAGE_CONNECTION>)
SetSnapshotLabel failed : 102, Failed to attach the label to the specified Snapshot copy.(<BACKUP_SNAPSHOT_NAME>)
Invalid response returned by Set-NcSnapshot: 0
• for the snapshot on the destination (some time after triggering the snapmirror udpate):

Error: SnapMirror update failed for the relationship [ <source SVM> : <source volume> ==> <destination SVM> : <destination volume>] with error: Snapshot copy '<snapshot name>' not found on the SnapMirror destination <destination SVM> : <destination volume>

• SMCore_<JOB_ID>.log shows the following messages for the relationship.

DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Checking for snapshot '<snapshot name>' on the volume(s) <destination volume> of the storage system '<destination SVM>'.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Retry to check the snapshot on secondary destinations.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Checking for snapshot '<snapshot name>' on the volume(s) <destination volume> of the storage system '<destination SVM>'.
DEBUG SMCore_<JOB_ID> PID=[5040] TID=[417] Retry to check the snapshot on secondary destinations.