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NetApp Knowledgebase

SnapCenter Plugin for Exchange backup fails with VSS_E_UNEXPECTED_PROVIDER_ERROR on first backup attempts

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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter 4.x
  • SnapCenter Plug-in for Exchange and Windows
  • Single or clustered Microsoft Exchange Host
  • Clustered ONTAP

Issue

Trying to attempt to run your first backup fails with a  VSS_E_UNEXPECTED_PROVIDER_ERROR.
Listing the VSS provider with "vssadmin list providers" does not list the Data ONTAP VSS Hardware Provider, and the service does not appear to be registered.

 

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