Skip to main content
NetApp Knowledge Base

SnapCenter Plug-in for Windows fails with Access denied error using a local user with Windows 2016 and up

Views:
327
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

 

Applies to

  • SnapCenter 4.x
  • SnapCenter plug-in for Windows (SCW) 4.x
  • Windows 2016 and higher
  • User Account Control (UAC)

Issue

When trying to remotely deploy the SnapCenter Plug-in for Windows, the following error appears:

Connection failed. Error: Access denied for server: 192.168.1.99 or timeout expired.
Check if username, password and domain are correct and if user is a member of domain Administrators group.

Once the host is accessible, additional errors in WMI can occur:

Verbose SDW PID=[<PID>] TID=[<TID>] query: SELECT * FROM Win32_NetworkConnection
Verbose SDW PID=[<PID>] TID=[<TID>] scope: \\<HOSTNAME>\root\CIMV2
Error SDW PID=[<PID>] TID=[<TID>] Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support