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SnapCenter Plug-in for HANA backup fails with error SCC-00164: Application quiesce for plug-in (hana) failed

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snapcenter
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Applies to

  • SnapCenter Plug-in for SAP HANA
  • SAP HANA 2.0 SP03 REV 33 - REV 36 databases 

Issue

SnapCenter SAP HANA backup jobs fail with following error:

2019-03-05T15:17:26.0000772-07:00 ERROR [pool-4-thread-5671] 100 com.netapp.snapcreator.workflow.task.Quiesce -SCC-00164: Application quiesce for plug-in [hana] failed with exit code [-1] and with error : * 2: general error: Backup error: Snapshot operation for tenant failed. SQLSTATE: HY000
[hdb-00008] Running command on HANA node failed.
Failed to create HANA data backup snapshot.

This error can be seen even though backups succeed through the SAP HANA Studio application.

 

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