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SnapCenter Host addition doesn't find active plug-in after manual installation of the Linux Plug-in

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Category:
snapcenter
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snapx
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Applies to

  • SnapCenter Plug-in for SAP HANA (SCHANA) 4.x
  • SnapCenter Plug-in Creator (SCC) 4.x

Issue

Although the installation from running the linux package as root on the host appears to have run through fine, and the listing of the host shows the Plug-in as Running,
in the  spl_0.log  in  /var/opt/snapcenter/spl/logs, these errors shows up when trying to reconfigure the HANA or Creator plug-ins in the SnapCenter GUI:

Problem with writing the data, class com.netapp.smcore.plugin.contracts.SmDiscoverPluginRequest, ContentType:application/xml

Error in invoking SCC RestEndpoint discoverPlugin : Plug-in host service is not available. Run 'systemctl start scc' on the host machine to start the host service.

However, "ps -ef | grep snap" output shows all the plug-ins running, as does "systemctl status spl|scc", and "netstat -tulpen | grep java" shows them listening on their ports, and in the SnapCenter GUI, the plug-ins cannot be reconfigured due to these errors.


 

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