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SMBR failed to mount snapshot with error "Command Mount-SdSnapshot failed"

SMBR failed to mount snapshot with error "Command Mount-SdSnapshot failed"

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Category:: single-mailbox-recovery-smbr

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Server (SC) 4.3.1
Single Mailbox Recovery (SMBR) 8.3

Issue

In the Backup Selection of the SMBR process the mount fails with the error:
Command Mount-SdSnapshot failed
A manual mount of the snapshot using PowerShell fails with the same error