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NetApp Knowledge Base

SMBR License Warning When opening SMBR "The license authorization service has not responded"

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Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:

Applies to

Single Mailbox Recovery (SMBR)

Issue

When opening SMBR 8.1 or prior the license warning appears:

"Single Mailbox Recovery is unable to continue.  The license authorization service has not responded.  Please ensure an internet connection is available to this computer and try again."

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