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SCW - Does not enumerate disks - The host 0 does not exist

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58
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Plug-in for Microsoft Windows, version 4.3.1

Issue

Refresh Disks fails with the following messages:

2021-09-14T13:36:40.0102158-05:00 DEBUG SnapManagerWeb_xxxx PID=[5036] TID=[38] Host [WINDOWS_SERVER.domain.com] resolved to [windows_server]
2021-09-14T13:36:40.0102158-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] End - GetHostName
2021-09-14T13:36:40.0414527-05:00 DEBUG SnapManagerWeb_xxxx PID=[5036] TID=[38] DiscoverHostOrStorageResources Start
2021-09-14T13:36:40.0414527-05:00 DEBUG SnapManagerWeb_xxxx PID=[5036] TID=[38] DiscoverHostOrStorageResources End
2021-09-14T13:36:40.0414527-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Initiating discovery on host: WINDOWS_SERVER.domain.com
2021-09-14T13:36:40.0414527-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Start - GetHostName
2021-09-14T13:36:40.0414527-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Account details: bypassdomain True
2021-09-14T13:36:40.0414527-05:00 DEBUG SnapManagerWeb_xxxx PID=[5036] TID=[38] Resolving host name =WINDOWS_SERVER.domain.com
2021-09-14T13:36:40.0570765-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Started - GetDAGFromActiveDirectory
2021-09-14T13:36:40.0570765-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Account details: domainFQDN domain.com
2021-09-14T13:36:40.0883272-05:00 DEBUG SnapManagerWeb_xxxx PID=[5036] TID=[38] Host [WINDOWS_SERVER.domain.com] resolved to [windows_server]
2021-09-14T13:36:40.0883272-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] End - GetHostName
2021-09-14T13:36:40.1039526-05:00 ERROR SnapManagerWeb_xxxx PID=[5036] TID=[38] ErrorCode (-1), ErrorMessage (The host {0} does not exist.)
2021-09-14T13:36:40.1039526-05:00 INFO SnapManagerWeb_xxxx PID=[5036] TID=[38] Discover resources completed on host(s)

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