Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

SCV fails to restore VMs by "Single File Snapshot Restore Failed" and "Volume is full or Volume crossed autodelete threshold"

Views:
106
Visibility:
Public
Votes:
0
Category:
netapp-data-broker
Specialty:
snapx
Last Updated:

Applies to

  •  SnapCenter Plug-in for VMware vSphere (SCV) 4.2
  • NetApp Data Broker 1.0
  • ONTAP 9.3

Issue

  •  SCV fails to restore VMs with exception "Single File Snapshot Restore Failed" and "Volume is full or Volume crossed autodelete threshold".
  • Message "Single File Snapshot Restore Failed" is returned as a result of SmRestoreFileResponse in vmcontrol_<JOB_ID>.log.

DEBUG comnr004 --- [p32374789-61341] c.n.a.s.c.SnapManagerRestoreServiceImpl  : <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmRestoreFileResponse>
    <Job>
        <Id>0</Id>
        <StartTime xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
        <EndTime xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
        <IsCancellable>false</IsCancellable>
        <IsRestartable>false</IsRestartable>
        <IsCompleted>false</IsCompleted>
        <IsVisible>true</IsVisible>
        <IsScheduled>false</IsScheduled>
        <PercentageCompleted>0</PercentageCompleted>
        <Status>Running</Status>
        <Priority>None</Priority>
        <Tasks/>
        <ParentJobID>0</ParentJobID>
        <EventId>0</EventId>
        <JobTypeId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
        <ObjectId>0</ObjectId>
        <PluginCode>NONE</PluginCode>
        <HostId>0</HostId>
        <RoleId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
    </Job>
    <Result>
        <_message>Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
. </_message>
        <_errorCode>-1</_errorCode>
        <ErrorRecords/>
    </Result>
    <TotalCount>0</TotalCount>
    <DisplayCount>0</DisplayCount>
</SmRestoreFileResponse>

ERROR comnr004 --- [p32374789-61341] c.n.a.s.c.SnapManagerRestoreServiceImpl  : [JobId:<JOB_ID>] Restore failed with exception: Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 

 

  • The following error is shown in wfe_<JOB_ID>.log.

ERROR comnr004 --- [pool-3-thread-1] c.n.w.r.SCVRestoreTasksServiceImpl       : Exception while calling restore on SCV: Restore failed with exception: Single File Snapshot Restore Failed:  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 
.  Failed to perform Single File SnapRestore.
Failed to restore file from Snapshot copy <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold. 

 

  • The following error is returned as a result of snapshot-restore-file ZAPI in ONTAP /mroot/etc/log/mlog/audit.log.

<netapp version='1.0' xmlns='http://www.netapp.com/filer/admin'><snapshot-restore-file>   <path><FILE_PATH></path>   <snapshot><SNAPSHOT_NAME></snapshot>   <volume><VOLUME_NAME></volume> </snapshot-restore-file></netapp>  :: Pending
Failed to restore file from <SNAPSHOT_NAME> for volume "<VOLUME_NAME>" on Vserver "<VSERVER_NAME>". Reason: Volume is full or Volume crossed autodelete threshold.  :: ONTAPI :: Error

  • EMS event wafl.sis.clone.create.failed is detected from ONTAP side.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support