SCV backup job fails due to "Discovering Resources" failure caused by name resolution issue
Applies to
- SnapCenter
- SnapCenter Plug-in for VMware vSphere (SCV)
Issue
- SnapCenter fails to discover resources by the following error during SCV backup job.
Activity 'Discovering Resources' failed with error: Unable to get storage details for datastore <VOLUME> with managed object reference <DATASTORE>.
Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
- The following error message is reported in the
SnapDriveSALDebug.log
.
No storage footprint available. Error : Failed to get the storage system for host resource : Name : /<VOLUME>, Type: SDNASDir, Code : 104
Error Message : Failed to get the storage system for host resource : Name : /<VOLUME>, Type: SDNASDir, Error Code :
<TIMESTAMP> Verbose SAL PID=[xxxx] TID=[xxxx] --SDStorageFootprintProvider::SDGetStorage
<TIMESTAMP> Warning SAL PID=[xxxx] TID=[xxxx] No such host is known at System.Net.Dns.InternalGetHostByAddress(IPAddress address, Boolean includeIPv6)