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NetApp Knowledge Base

SCV backup fails with storage discovery error "Failed to resolve the storage associated with the VMware virtual disks"

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snapcenter
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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-In for VMware (SCV)

Issue

  • SC fails to backup VMDKs due to a storage resolution failure 
  • The following errors might be shown in Job Details page of SC UI:

Activity 'Storage Discovery' failed with error: Failed to resolve the storage associated with the VMware virtual disks <VMDK_UUID>.
Activity 'Send EMS Messages' failed with error: Unable to find storage system for given resources. EMS message instead sent to the storage connection accessible by this user:<SVM_NAME>


  • The vmcontrol.log will indicate that SnapCenter Server is not configured with SCV although the host is already added:

ERROR comnr004 --- [ qtp32374789-11] c.n.a.s.u.SnapManagerServiceHelper       : SnapCenter Server is not configured yet for VMware vSphere Plug-in. Please check scbr.properties.
ERROR comnr004 --- [ qtp32374789-11] c.n.a.s.c.SnapManagerStorageServiceImpl  : com.netapp.nvpf.api.model.ApiException: SnapCenter Server is not configured yet for VMware vSphere Plug-in. Please check scbr.properties.
ERROR comnr004 --- [ qtp32374789-11] c.n.a.m.DatastoreStorageDetailsCache     : SnapCenter Server is not configured yet for VMware vSphere Plug-in. Please check scbr.properties.
DEBUG comnr004 --- [ qtp32374789-11] c.n.a.m.DatastoreStorageDetailsCache     : Storage footprint not found
ERROR comnr004 --- [ qtp32374789-11] c.n.a.d.VsphereDiscoveryManager          : Unable to get storage details for datastore ds_svm1 with managed object reference datastore-21. Storage system(s) may need to be added, also ensure that the associated host is in a connected state

 

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