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SCV Unable to mount datastores during restore

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snapcenter
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snapx
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Applies to

SnapCenter plug-in for VMware vSphere (SCV) 4.6

Issue

Restore VM NetApp SnapCenter Plug-In fail with the following error messages in vSphere:

Cannot complete the operation. See the event log for details. Unable to mount datastores: <Datastore ID> in Backup: <Backup ID>.Error mounting cloned LUN as datastore for: <Datastore ID>
Unable to mount datastores: <Datastore ID> in Backup: <Backup ID>.Error mounting cloned LUN as datastore for: <Datastore ID>

vmcontrol.log

2022-09-14 17:06:09.328 ERROR <System> --- [74675244-388887] c.n.a.m.VmfsMountStrategy : [JobId:<JobID>] More than one clone of LUN with UUID:<UUID> found. Aborting mount because this is not supported. Check and verify whether multiple clones of the LUN are present which are not yet resolved as VMFS datastores

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