SCV Guest File Restore with Windows 2019 fails during copy process

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Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Plug-in for VMware vSphere(SCV) 4.5 and eariler
Windows Server 2019

Issue

Guest File Restore fails
Job shows Error: Restore files failed: Guest Restore files operation failed during copy process.

vmcontrol_<JOB_ID>.log shows that robocopy command contains /EFSRAW option

DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] Starting Restore process: restoring 1 files to <DESTINATION_PATH> DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] Constructing restore script to upload to guest DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] Local Restore script path: /opt/netapp/scvservice/standalone_aegis/./bf1c8a19-b4ae-4c2d-8e7b-e73cce6a8362_restoreBatchScript.bat DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] SFRSession: bf1c8a19-b4ae-4c2d-8e7b-e73cce6a8362 DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] OutputFilePath: C:\Windows\NetAppvmware104_bf1c8a19-b4ae-4c2d-8e7b-e73cce6a8362\bf1c8a19-b4ae-4c2d-8e7b-e73cce6a8362_restore_script_output.txt DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] Source File: F:\<FILE> DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] source F:\ destination <DESTINATION_PATH> DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : [JobId:<JOB_ID>] Copy commandrobocopy "F:\/" "<DESTINATION_PATH>/" "<FILE>" /R:0 /W:0 /ZB /CopyAll /EFSRAW /A-:SH /NJH /NDL /NP DEBUG <SCV_HOST> --- [ Thread-<TID>] c.n.a.g.u.WindowsGuestManager : Constructed restore script