Skip to main content
NetApp Knowledge Base

SCSQL restore fails with RDM disks

Views:
33
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • Raw Device Mapping (RDM) disks

Issue

  • Restore to a remote host fails with the error seen in <installation_path>\Program Files\NetApp\SnapCenter\SMCore\SnapDriveSALDebug.log

2022-04-13T15:33:29.5798308+02:00 Verbose SDW PID=[3508] TID=[3476] <MountPoint> is not RDM. Get Host Initiator.
2022-04-13T15:33:29.5954572+02:00 Verbose SDW PID=[3508] TID=[5912] <MountPoint> is not RDM. Get Host Initiator.

2022-04-13T15:33:29.6579679+02:00 Error SDW PID=[3508] TID=[3476] Error: Failed to get initiator information


2022-04-13T15:33:29.6735986+02:00 Verbose SDW PID=[3508] TID=[5912] Resource: <MountPoint>
2022-04-13T15:33:29.6735986+02:00 Error SDW PID=[3508] TID=[5912] Snap connect failed - [<MountPoint>]
2022-04-13T15:33:29.6735986+02:00 Error SDW PID=[3508] TID=[5912] Failed to mount the resource: <MountPoint> from snapshot: <snapshot_name>.
2022-04-13T15:33:29.6735986+02:00 Error SDW PID=[3508] TID=[5912] Failed to mount the Snapshot copy.Failed to mount the resource: <MountPoint> from snapshot: <snapshot_name>.
Possible Resolution: Make sure that Host to storage connectivity is available.
Failed to mount the resource: <MountPoint> from snapshot: <snapshot_name>.
Possible Resolution: Make sure that Host to storage connectivity is available.

  • The RDM disk(s) are being presented as Dedicated not RDMs in the SC Hosts - Disks view

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device